Refund Policy

Last Updated: September 2026

Thank you for purchasing a digital product from MDM Ventures LLC. Please review this Refund Policy before completing your purchase.

DIGITAL PRODUCTS

Our products are delivered digitally and may include PDF guides, workbooks, spreadsheets, templates, companion materials, or other downloadable content.

Because digital products cannot be physically returned once they have been delivered, accessed, or downloaded, all sales are generally final and non-refundable.

Please review the product description carefully before purchasing to make sure the product is appropriate for your needs.

TECHNICAL OR ACCESS PROBLEMS

If you experience a problem accessing, downloading, opening, or using the files you purchased, please contact us. We will make reasonable efforts to resolve legitimate technical or delivery problems, including providing access to the purchased files when appropriate.

A technical problem does not automatically qualify a purchase for a refund if the product can reasonably be delivered or the problem can otherwise be resolved.

DUPLICATE OR INCORRECT PURCHASES

If you believe you were charged more than once for the same purchase or made an incorrect purchase, please contact us as soon as possible. We will review the circumstances, including whether the digital product has already been accessed or downloaded.

REFUNDS AT OUR DISCRETION

Although purchases are generally non-refundable, we may issue a full or partial refund in individual circumstances at our discretion.

Nothing in this Refund Policy is intended to limit any rights or remedies that cannot legally be limited under applicable law.

CHARGEBACKS AND PAYMENT DISPUTES

If you have a problem with a purchase, please contact us first so we have an opportunity to review and address the issue.

We reserve the right to provide relevant purchase, delivery, download, access, and customer-agreement records to payment processors or financial institutions when responding to a payment dispute or chargeback.

CHANGES TO THIS REFUND POLICY

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

The Refund Policy applicable to your purchase will be the policy in effect at the time of that purchase.

HOW TO CONTACT US

If you have any questions or complaints related to this Privacy Policy, or would like to exercise any of your rights, please contact us using the information below.

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