Day Undefined: Everyday products for accessible living


Who decides whether a product is “adaptive” or “accessible”? Even if the store calls it “accessible”, will it work for you?

Often, we don’t know. We just search for products out there in the internet-verse, *hoping* to find a user review or video that can testify to a disabled user’s experience with that product. It’s frustrating and not fun. It’s usually not user-friendly or stylish. And it’s not about the customer.

That’s why we created Day Undefined, a company that advances accessible living through the product insights of individuals with disabilities.

Kate’s older sister was diagnosed with spinocerebellar ataxia (SCA) at 20 years old. She had recently started college, and among other changes, her handwriting was getting worse. After a search for answers, she received the diagnosis of SCA.

Supporting Jen’s independence through all the changes that her disease brought was a priority. Over the years, this journey involved finding the right mobility equipment (like rollators and transport chairs), cups and mugs, utensils, bathroom set-up, pens and keyboards, technology accessories, and more.

But the process of finding products that truly fit someone with a disability’s specific needs is not easy. Way too often, the reality involves some combination of the following search experiences.

1. Companies portray products labeled as “adaptive” or “accessible” as “medical.” The shopping experience often portrays the customer as a “patient” rather than a person, first and foremost. Websites not only lack updates but also rarely consider the available styles of products to fit the preferences of the customer.

2. Sharing customer reviews is often an afterthought rather than a priority. For many websites selling “adaptive” products, it can be hard to find real insights from disabled individuals who have actually used the product.

3. Individuals with disabilities often overlook countless mainstream products that could be useful for them because these products aren’t labeled as “adaptive.” As a result, these products are not always readily shared or recommended in certain places.

4. It is common to find a “disability tax” on adaptive products, making them more expensive than their mainstream counterparts that do the same or similar thing without the label.

Day Undefined started to shake up the status quo.

We are committed to advancing accessible living by sharing real product reviews with real videos from disabled individuals, conducting user testing for companies striving to design more accessible products, and offering custom-made courses and webinars that share the perspectives of disabled users. We hope that you will join us on this journey.

Kate & Liam


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We would like to thank Kate, Liam and Day Undefined for sharing their story with us.  As always, we welcome your thoughts and value your feedback.  Let us know what you think by dropping us a line or commenting below.

If you would like to get involved and share your experience with Ataxia, please get in contact with us and join Our Community today. A place where we empower you to build a healthy lifestyle and raise overdue Ataxia Awareness. Experience transformative storytelling and share your story to inspire positive change.

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